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Privacy policy

ALMA GESTIÓN DE HOTELES, S.L. (hereinafter ALMA HOTELS) aims to respect the privacy of its users and to protect personal data that said users may provide through the forms facilitated at www.almahotels.comor through any contact form on the website.

In compliance with the Organic Law on Personal Data Protection (hereinafter, LOPD) and the EU General Data Protection Regulation (hereinafter, GDPR), this data collection work will be governed by the terms described hereunder:

Information on the collection, purpose, legitimacy and storage time of personal data

ALMA HOTELS may collect data from those users who contact by email or telephone, and the legitimacy for the processing of the data pursuant to the stipulations set out in this section comes from the user’s consent.

The user unequivocally consents to the fact that the personal data they facilitate will be processed for collection, registration in the filing systems of ALMA HOTELS and used for the purpose of:

  • Managing the reason for the user’s contact
  • Provision of the requested service
  • Administrative, accounting and tax management
  • Sending of commercial, promotional or advertising communications, including dispatch of the Newsletter under the conditions that will be set out in the corresponding section

Likewise, the user authorises the personal data processed by ALMA HOTELS to be transferred or disseminated to companies associated with ALMA HOTELS, for the same purposes for which they have been collected.

Users are informed that personal data will be stored until they are no longer required or relevant for the purpose for which they were collected or recorded in our filing systems. Subsequently, personal data that meet this condition will be erased, unless there is a rule of legal status that enables their storage. We should emphasise that, in the same way, personal data will be removed in the event that the user exercises the right to erase them.

You are hereby informed that ALMA HOTELS contracts the management of some of the functions necessary to provide the service with data processors located outside the EU. In any case, these processors guarantee an adequate level of protection of personal data.

Rights of users

This consent given by the user may be revoked at any time, and accordingly users may exercise their rights to access, rectification, erasure and portability of data, as well as restricting or objecting to the data processing pursuant to the GDPR and the LOPD by writing to the address: Calle Mallorca, 269, Barcelona (C.P. 08008 – Barcelona); or through the email address lopd@almabarcelona.comin both cases including a photocopy of their national ID document or similar ID document and making reference in the subject line: “DATA PROTECTION – ALMA HOTELS”.

The user is entitled to submit a complaint to the Spanish Data Protection Agency if they believe the aforementioned rights set out in this privacy policy have been infringed or believe that the processing of their personal data violates Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, and the Organic Law on Personal Data Protection.

Social Networks

ALMA HOTELS is present on the main social networks: Instagram, Facebook, Twitter and LinkedIn. For this reason it assumes the role of Data Controller with regard to data provided on its profiles resulting from friends, likes, followers, comments, pins, etc.

The user expressly agrees to be subject to the privacy terms and conditions of the different social networks or platforms where ALMA HOTELS is present, allowing the latter to use the means that the networks allow to inform users about the different activities and services that it performs. 


ALMA HOTELS offers users a free Newsletter service, which involves the periodic sending of news and commercial communications related to ALMA HOTELS.

This service will be provided by, which will manage user subscription, the sending of the Newsletter and the cancellation of subscriptions. The user may withdraw from the service at any time by clicking on the link that appears at the end of the update message received in their inbox or by exercising their right to cancellation or objection with ALMA HOTELS in the same way already mentioned in the issue of data protection.

Security applied to personal data

For the purpose of ensuring the security and integrity of the personal data furnished, ALMA HOTELS has adopted security measures of a technical and organisational type necessary to ensure the security and integrity of data, and to avoid their loss, unauthorised processing or access pursuant to prevailing legislation governing data protection, in accordance with the state-of-the-art and nature of the stored data.


This Privacy Policy may be updated at any time based on the specific needs of the website and future legislative changes regarding privacy, and ALMA HOTELS exclusively reserves this right.



Calle Mallorca 269

08008 – Barcelona


Latest modification: 31 May 2018

Legal text developed by:

Área Digital Abogados, S.L.P.