Frequently Asked Questions
FAQs
-
The hotel is located just a stone's throw from the exclusive Paseo de Gracia, where you can visit Gaudí's landmark buildings and the leading fashion boutiques, without forsaking the peace and quiet of the Alma Barcelona Gardens.
-
We have a private chauffeur service from and to the airport, along with other destinations.
-
The guaranteed check-in time is 2 p.m., although for greater convenience we always aim to provide guests with their room as soon as it is available. The standard check-out time is 12 noon. We offer the possibility of early check-in or late check-out subject to availability, for an additional charge.
-
Breakfast is served from 7 a.m. to 11 a.m. The buffet features a wide range of unique local produce of the very highest quality. Fruit and freshly squeezed juice, traditional cheese and bread, organic cereal, home-made cakes and French pastries are among the options. Hot dishes can also be prepared to order, such as: pancakes, the Alma toasted sandwich or sausage sandwich, hot chocolate and churros, or different egg dishes: fried, scrambled, poached, Benedict or omelette.
-
The entire hotel, both the facilities and certain rooms, are tailored for people with reduced mobility. All parts of the hotel can be reached both by lift and stairs.
-
All our room categories offer a minibar service. The contents are a courtesy item, and are restocked daily for your enjoyment.
-
You will find all necessary amenities in all our rooms, including a dental kit, beauty kit, towelling slippers, some of these on demand. The bathrooms of our standard rooms are equipped with "Malin + Goetz" amenities, while our Suites have toiletries by "Aesop".
-
We have an internal and external laundry service to fulfil your needs.
-
This service can be requested in the Suite categories, in our magnificent Eixample Suite, our two Terrace Suites located on the top floor, with a spectacular roof terrace, and the Signature Suite.
-
Yes, pets are allowed at no additional charge. We would nonetheless ask that our guests accept the terms and conditions of good conduct upon arrival.
-
Yes, we have a fitness room with sports equipment and a personal trainer on demand.
-
Yes. Hotel Alma Barcelona features the Alma Spa, with a heated indoor swimming pool, Finnish sauna, Turkish bath (hammam), relaxation area and two treatment rooms, including a double room for couples. Spa access is complimentary for all hotel guests, subject to advance reservation.
-
Yes. External visitors may access the Alma Spa subject to availability and advance reservation. Access conditions and prices are confirmed individually upon request. We recommend contacting the hotel in advance to arrange your visit.
-
Alma Spa offers three personalized treatments: Essential Alma Massage (60 minutes, €180), Integral Alma Massage (90 minutes, €200) and Alma Facial Treatment (60 minutes, €160). Treatments use Karicia products and can be enjoyed in our treatment rooms or in the guest's room upon request. Advance booking is required, and all treatments are subject to availability.
-
Yes, the hotel has the perfect private room for lunches and dinners, and also for meetings, as it is equipped with the latest high-quality audiovisual technology.