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From the moment they arrive, our concierges are at the service of our guests to make their stay as pleasurable and hassle-free as possible.

The Hotel Alma Barcelona Concierge service is much more than mere convenience; it is outstanding customer service personified. They act as dedicated personal assistants, committed to ensuring that each guest enjoys an unforgettable experience during their stay at our hotel.

The main role of our concierges is to offer a customised service focused on the individual needs of each guest. Whether by providing detailed information about the city of Barcelona and its attractions, or recommending places and activities that are out of the ordinary, our concierges have the skills to offer tips and suggestions in line with the preferences and profile of each guest. Their thorough knowledge of the city allows them to make unique and authentic recommendations, ensuring that every experience is truly memorable.

As well as offering advice on what to see and do around the city, they are on hand to arrange reservations at Barcelona’s finest restaurants, and for such special activities as private guided tours, wine tastings or personalised outings. Their extensive network of contacts and negotiation skills ensure that our guests receive exclusive and privileged treatment at all times.
Our concierges are likewise capable of assisting with a range of practical services, such as car hire, organising airport transfers or buying tickets for special events.

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