Frequently Asked Questions
FAQs
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The hotel is located just a stone's throw from the exclusive Paseo de Gracia, where you can visit Gaudí's landmark buildings and the leading fashion boutiques, without forsaking the peace and quiet of the Alma Barcelona Gardens.
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We have a private chauffeur service from and to the airport, along with other destinations.
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The guaranteed check-in time is 2 p.m., although for greater convenience we always aim to provide guests with their room as soon as it is available. The standard check-out time is 12 noon. We offer the possibility of early check-in or late check-out subject to availability, for an additional charge.
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Breakfast is served from 7 a.m. to 11 a.m. The buffet features a wide range of unique local produce of the very highest quality. Fruit and freshly squeezed juice, traditional cheese and bread, organic cereal, home-made cakes and French pastries are among the options. Hot dishes can also be prepared to order, such as: pancakes, the Alma toasted sandwich or sausage sandwich, hot chocolate and churros, or different egg dishes: fried, scrambled, poached, Benedict or omelette.
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The entire hotel, both the facilities and certain rooms, are tailored for people with reduced mobility. All parts of the hotel can be reached both by lift and stairs.
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All our room categories offer a minibar service. The contents are a courtesy item, and are restocked daily for your enjoyment.
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You will find all necessary amenities in all our rooms, including a dental kit, beauty kit, towelling slippers, some of these on demand. The bathrooms of our standard rooms are equipped with "Malin + Goetz" amenities, while our Suites have toiletries by "Aesop".
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We have an internal and external laundry service to fulfil your needs.
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This service can be requested in the Suite categories, in our magnificent Eixample Suite, our two Terrace Suites located on the top floor, with a spectacular roof terrace, and the Signature Suite.
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Yes, pets are allowed at no additional charge. We would nonetheless ask that our guests accept the terms and conditions of good conduct upon arrival.
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Yes, we have a fitness room with sports equipment and a personal trainer on demand.
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Yes. The Hotel Alma has a Spa, treatment room, dry sauna, relaxation area and heated swimming pool.
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Unfortunately the spa is not open to non-residents, and is for the exclusive use of those staying at the hotel.
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We offer facial and body treatments handled by our team of professional beauticians and a hairdressing service on request.
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Yes, the hotel has the perfect private room for lunches and dinners, and also for meetings, as it is equipped with the latest high-quality audiovisual technology.