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Frequently Asked Questions

FAQs

The hotel is located just a stone's throw from the exclusive Paseo de Gracia, where you can visit Gaudí's landmark buildings and the leading fashion boutiques, without forsaking the peace and quiet of the Alma Barcelona Gardens.

We have a private chauffeur service from and to the airport, along with other destinations.

The guaranteed check-in time is 2 p.m., although for greater convenience we always aim to provide guests with their room as soon as it is available. The standard check-out time is 12 noon. We offer the possibility of early check-in or late check-out subject to availability, for an additional charge.

Breakfast is served from 7 a.m. to 11 a.m. The buffet features a wide range of unique local produce of the very highest quality. Fruit and freshly squeezed juice, traditional cheese and bread, organic cereal, home-made cakes and French pastries are among the options. Hot dishes can also be prepared to order, such as: pancakes, the Alma toasted sandwich or sausage sandwich, hot chocolate and churros, or different egg dishes: fried, scrambled, poached, Benedict or omelette.

The entire hotel, both the facilities and certain rooms, are tailored for people with reduced mobility. All parts of the hotel can be reached both by lift and stairs.

All our room categories offer a minibar service. The contents are a courtesy item, and are restocked daily for your enjoyment.

You will find all necessary amenities in all our rooms, including a dental kit, beauty kit, towelling slippers, some of these on demand. The bathrooms of our standard rooms are equipped with "Malin + Goetz" amenities, while our Suites have toiletries by "Aesop".

We have an internal and external laundry service to fulfil your needs.

This service can be requested in the Suite categories, in our magnificent Eixample Suite, our two Terrace Suites located on the top floor, with a spectacular roof terrace, and the Signature Suite.

Yes, pets are allowed at no additional charge. We would nonetheless ask that our guests accept the terms and conditions of good conduct upon arrival.

Yes, we have a fitness room with sports equipment and a personal trainer on demand.

Yes. The Hotel Alma has a Spa, treatment room, dry sauna, relaxation area and heated swimming pool.

Unfortunately the spa is not open to non-residents, and is for the exclusive use of those staying at the hotel.

We offer facial and body treatments handled by our team of professional beauticians and a hairdressing service on request.

Yes, the hotel has the perfect private room for lunches and dinners, and also for meetings, as it is equipped with the latest high-quality audiovisual technology.

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